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• Dealing with problem people

• Get the right people on your bus

• Good leaders are good listeners

• Good leaders have powerful conversations

• Encourage employee independent thinking

•  Successful execution begins with the right people

• Do your post mortem before you are dead

• Failing to fail can cost you

• Good questions can lead you out of the swamp

• Use debriefing to spread the information throughout the organization

• Vision – sometimes it’s a miracle and sometimes it’s a disease

• When starting a new project – beware of certainty

Change management:

• Communication is critical for successful change

• Hard times demand skillful change management

• Implementing a change-keep momentum

• Lay the groundwork for successful change

• Leadership is key to successful implementation

Effective meetings:

• Clear objectives make great meetings

• Dealing with unequal rank in meetings

• Effective leadership is critical to good meetings

• Good meeting minutes

• How to keep the boss from taking over a meeting

• Make your meetings work

• Manage the meeting from your seat

• Managing conflict in meetings

• Managing Mr. Big Mouth

• Meeting ground rules

• Plan your meeting agenda

• Roles in a meeting

• Stop wasting time – make meetings work for you